Archway is a premier landscaping company serving the St. Louis, MO area. We take pride in transforming outdoor spaces, but we know that a beautiful lawn starts with a well-run office. We are looking for a highly organized, professional, and friendly Office Administrator / Customer Service Representative to be the heartbeat of our daily operations.
As the first point of contact for our clients, you’ll play a critical role in ensuring our crews are where they need to be and our customers are happy with their Archway experience.
Customer Service/Communication: Communicate directly with customers via phone and in person. You’ll answer questions, provide service information, and resolve any issues with a helpful, positive attitude.
Logistics & Scheduling: Manage the calendar for our landscaping services, ensuring efficient routing for our field crews and confirming appointments with homeowners.
Financial Administration: Handle collections by professionally following up on outstanding invoices and processing customer payments accurately.
Inbox Management: Monitor and respond to incoming emails promptly, ensuring no lead or question goes unanswered.
Data Integrity: Maintain precise customer records, service logs, and internal communication notes.
Team Liaison: Act as the bridge between the office and our field crews, providing real-time updates and coordinating schedule changes.
Stellar Communication: Excellent verbal and written skills are a must.
Multitasking Pro: Ability to stay calm and organized in a fast-paced, seasonal environment.
Tech-Savvy: Proficiency in Microsoft Office and email; experience with scheduling or CRM software is a major plus.
Problem Solver: A knack for conflict resolution and finding solutions on the fly.
Detail-Oriented: You’re someone who double-checks the small things to ensure the big things run smoothly.
Hours: Monday – Friday, 8:00 AM to 4:00 PM. (Note: This is a full-time role)
Pay Range: $20 – $22 per hour (based on experience).
Location: Proudly based in St. Louis, MO.
...Job Type Full-time Description The Library Technician supports a large-scale inventory project at a major library in Richmond, VA. This role involves working on-site to ensure the accuracy and completeness of catalog records through physical item verification...
...discounts Flexible schedule Paid time off Opportunity for advancement Additional Benefits: All tips received daily in cash payment Day time shifts only Nighttime money while working daytime hours, our restaurants close EVERY DAY at 3pm!...
...team. If your goals and values align with Hondas, we want you to join our team to Bring the Future! Job Purpose Cloud Applications Engineer will be an experienced SaaS toolset practitioner. The position is responsible for developing complex business requirements...
...Warehouse Worker UPS Quick Apply Applying for this role online is quick and easy you could even get a job offer in 10 minutes! The steps are simple: 1) Provide some basic information to start the application process. 2) Watch a short video to see what...
...hands-on, real-world experience in specialized applications. Application Expertise and Access You must already have Adobe Illustrator installed/available on your own PC running Windows , and be able to open it today. We do not provide software licenses, virtual...